Put the deadline first
Say when the property must be clear and whether there is any flexibility. Include the access hours at the destination. Ask for actual availability rather than assuming a request reserves an arrival time. In Los Angeles, the schedule often depends on loading hours, street parking limits, and elevator reservations at the building. If the date can shift by a day or half a day, say so: flexibility makes it easier to fit the job into an open slot. Keep the pickup address reachable while the request is being reviewed, and answer calls from the team promptly so a confirmed time is not missed.
Describe the whole load
List furniture, approximate carton counts, and items that need special attention. Explain what is already packed and what still needs work. Photos can help the team understand larger pieces and awkward access. Name anything fragile, oversized, or hard to reach, and point out pieces that may need dismantling. A rough estimate of the load is more useful than a precise count that has not been checked. If some rooms are not ready, separate the ready-to-go items so the crew can start with those.
Include both properties
Send complete addresses, unit numbers, stairs or elevator details, and loading locations. Give the name of the person who can open each property and answer questions. Keep keys and entry instructions accessible. Note parking restrictions and the distance from the truck to the door at each end, because that affects how the job is staged. If the destination has restricted moving hours, include them in the same message.
Wait for the arrangements to be confirmed
Ask Get R Done Moving to confirm the time and scope it can offer. A service name or enquiry form does not guarantee arrival within an hour. Keep preparing the belongings while the request is reviewed, and keep essential personal items with you. Confirm the arrival window and the load list with the team before the day, then keep the route clear so the crew can work without delays.